Dear Auntie Thank You Personalized Coffee Mugs
EASY MONEY-BACK
If you don't receive your product after 35 business days since purchase. No Questions Asked, 100% Money Back Guarantee.
Refunds of the product's purchase price under the Refund Policy will be made by the original payment method. Credit card refunds will be made within 5-10 business days of receiving and approving your ticket. You will receive a confirmation email with a refund receipt.
100% SATISFACTION
At FamiPrints, we strive to ensure that our customers are fully satisfied with their purchases with our 100% Satisfaction Guarantee
- Buy now. Decide later. Our 12-hour flexible service allows you to cancel/modify your order within 12 hours of the purchase at no charge
- In case of defective or damaged goods, we will send a replacement to you (No extra fee) within 30 days since your purchase
- or Full-refund
We have 24/7/365 ticket and email support. Submit your ticket here
Shipping times are automatically calculated at checkout, based on the package option selected
Orders are processed on Business Days.
(Business Days are Monday-Friday; Holidays, Saturday, Sunday are not included)
- Orders shipped to Alaska, Ohio, Hawaii, Puerto Rico, and other countries need more time to deliver.
- Orders including Canvas / Framed Canvas / Metal Signs will not be delivered to PO Boxes to reduce the risk of damage, loss, and claims.
Expedited and express shipping requires additional fees and are only available for Canvas, Mug, Tumbler
- 2-day shipping - delivery in 3-5 business days
- Overnight shipping - delivery in 2-3 business days
Note: priority and express shipping may not be available for all product type
If you don't receive your product after 35 business days since purchase. No Questions Asked, 100% Money Back Guarantee.
Visit our Shipping Policy for more details
Contact us via email or Support Portal if you need assistance